PRIVACY POLICY

Privacy Policy

Business Victor Harbor Inc. (ABN: 19 578 009 571) (“BVH”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information in accordance with applicable Australian privacy laws.

This Privacy Policy explains how we collect, use, store, and disclose information when you interact with BVH, including through our website, membership programs, events, and services.

1. What Information We Collect

We may collect personal and business information including:

  • name and contact details

  • business name and business information

  • billing and payment information

  • membership application details

  • event registrations and attendance information

  • directory listing information

  • communications and enquiries

  • website usage and analytics data

Where relevant to specific programs, we may also collect limited business performance information such as turnover or operational data.

2. How We Collect Information

We may collect information when you:

  • visit our website

  • apply for membership

  • register for events or programs

  • submit forms or enquiries

  • subscribe to communications

  • participate in BVH initiatives or partnerships

  • interact with our systems, platforms, or integrations

Information may also be collected through cookies, analytics tools, and third-party platforms used by BVH.

3. How We Use Information

We use information to:

  • manage memberships and member services

  • process payments and renewals

  • facilitate events, programs, and networking opportunities

  • publish member directory listings

  • communicate updates, newsletters, and opportunities

  • improve BVH services and website functionality

  • support partnerships, sponsorships, and community initiatives

  • administer programs and measure outcomes

We may also use aggregated or de-identified information for reporting, planning, or promotional purposes.

4. Member Directory & Promotional Use

Where applicable, BVH may publish member business information including:

  • business name

  • logo

  • website

  • contact information

  • business description

  • social media links

This information may appear on:

  • the BVH website

  • member directories

  • promotional materials

  • social media

  • event materials

You may request updates or removal of your directory information at any time.

5. Sharing of Information

BVH may share information with:

  • service providers and technology platforms used to operate BVH

  • payment processors such as Stripe

  • communication platforms such as Mailchimp

  • program partners, sponsors, or collaborators where relevant to member opportunities or program participation

  • professional advisers where required

We do not sell personal information to third parties.

Where information is shared with trusted third parties, we take reasonable steps to ensure it is handled appropriately.

6. Program Data & Integrations

Certain BVH programs may involve secure third-party integrations, including accounting or business systems.

Where applicable:

  • data access will be limited to information reasonably required for program participation

  • data will be used solely for program delivery, benchmarking, reporting, support, and insights

  • BVH will take reasonable steps to maintain confidentiality of non-public business information

7. Payments

Payments are securely processed through third-party payment providers such as Stripe.

BVH does not store full credit card or payment details on its systems.

8. Marketing Communications

BVH may send newsletters, event invitations, updates, and promotional communications.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in emails or by contacting us directly.

9. Website Analytics & Cookies

Our website may use cookies, analytics tools, and tracking technologies to:

  • improve website functionality

  • understand website usage

  • measure engagement and performance

You may adjust your browser settings to refuse cookies, however some website functionality may be affected.

10. Storage & Security

We take reasonable steps to protect personal information from misuse, interference, unauthorised access, modification, or disclosure.

Information may be stored electronically using secure third-party platforms and cloud-based systems.

11. Access & Correction

You may request access to personal information held by BVH and request corrections if the information is inaccurate or outdated.

Requests may be made by contacting us using the details below.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

BVH is not responsible for the privacy practices or content of those external websites.

13. Changes to This Policy

BVH may update this Privacy Policy from time to time.

Updated versions will be published on our website and take effect upon publication.

14. Contact Us

Business Victor Harbor Inc.
ABN: 19 578 009 571
Website: www.businessvictorharbor.com.au
Email: members@businessvictorharbor.com.au